Frequently Asked Questions (FAQ)

Welcome to the Orbi Directory FAQ page! Here, you'll find answers to the most commonly asked questions about our platform, services, and how you can get started. If you need further assistance, feel free to contact our support team.

1.What is Orbi Directory?

Orbi Directory is an online platform that allows taxi drivers and businesses to list their services in a directory for customers to easily find. We offer both free and paid plans to help increase your visibility and help you connect with more potential customers.

2. How can I get listed on Orbi Directory?

You can easily list your taxi service or business on Orbi Directory by signing up on our website. For the free plan, simply create a basic profile with essential details. If you want to unlock additional features like a dedicated profile page, priority listing, and analytics, you can upgrade to one of our paid plans.

3. Is there a cost to list my business on Orbi Directory?

Yes and No. Listing your taxi service or business in our directory is free with basic features. However, we offer paid plans with additional benefits, such as enhanced visibility, SEO optimization, custom URL, priority listing, and advanced analytics.

4. What is included in the free listing?

With the free listing, you can create a basic profile that includes:

5. What are the benefits of upgrading to a paid plan?

Upgrading to a paid plan provides you with:

6. Can I update or edit my listing after I’ve submitted it?

Yes, you can easily edit your listing at any time. Simply log into your Orbi Directory account and update your profile information. Changes to your free or paid plan benefits will be reflected in real-time.

7. What happens if I want to cancel my paid plan?

If you decide to cancel your paid plan, no further payments will be charged for the next billing cycle. Please note that there are no refunds for the current billing cycle. You will still have access to the paid features until the end of the current cycle.

8.Is there a limit to how many businesses can list on Orbi Directory?

There is no limit to the number of businesses that can list on Orbi Directory. We aim to provide a comprehensive and diverse directory for users to find a wide range of taxi services and businesses. However, we encourage businesses to upgrade to paid plans to stand out and maximize their visibility.

9. Can I list multiple locations or drivers under the same account?

Yes, our paid plans allow you to add multiple locations or drivers to your profile. This is especially useful for taxi services with multiple drivers or businesses with several branches.

10. How do I contact customer support?

If you need assistance, you can contact our customer support team by:

  • Email:[email protected]
  • Address:
  • Contact Form: Visit our Contact Us page to send us a message directly.

    11. Can I advertise my business on Orbi Directory?

    Yes! We offer advertising opportunities such as featured banner ads and promotional campaigns to help boost your business's visibility. For more information on how to advertise with us, please visit our Advertising page or contact our support team.

    12. Is my information safe on Orbi Directory?

    Yes! We offer advertising opportunities such as featured banner ads and promotional campaigns to help boost your business's visibility. For more information on how to advertise with us, please visit our Advertising page or contact our support team.

    13. Can I change my plan later?

    Absolutely! You can upgrade or downgrade your plan at any time. If you decide to change your plan, simply log in to your account and select the new plan that suits your needs

    14. Can I leave reviews on listings?

    Yes, Orbi Directory allows users to leave reviews and ratings for businesses and taxi services listed in the directory. This helps other users make informed decisions based on the experiences of others.

    15. What types of businesses are allowed to list on Orbi Directory?

    We welcome all taxi services and businesses that comply with our Ethics Policy and local laws. However, we do not allow businesses promoting illegal activities, explicit content, or any form of abuse or discrimination.

    16. How can I upgrade to a paid plan?

    Upgrading to a paid plan is easy. Simply log into your account, visit the "Upgrade Plan" section, and choose the plan that best suits your business needs. You will be guided through the payment process to complete your upgrade.

    Still have questions?

    If you can’t find the answer to your question here, feel free to reach out to our support team. We’re always happy to assist you!